human relations psychology

3 questions, at least 75-150 words each answer

1. Define the concepts of cultural sensitivity and cultural intelligence. Why is it important to consider these concepts when studying human relations? What are ways that you can improve your own cultural sensitivity and cultural intelligence?
2. What are three key sources of work stress? What would be an effective way to manage each of these sources of work stress?
3. An important strategy for managing personal stress is developing resilience. Describe resilience. How can you develop personal resilience?

 

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