HCAHPS scores

TOPIC:In alert and oriented adult patients on a medical surgical unit, does engagement of patients using a scripted tool during bedside handoff at each shift change compared to no patient engagement in nursing handoff increase HCAHPS scores and positive patient feedback in leadership rounding after a three-month period?Assignment:Refer to the document – Critical Appraisal of the Evidence: Part III as a guide (see attached)

 

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